Contact us
Evergreen Handbags · Thane, Maharashtra · updated August 2026
Tell us what you need to carry
Strap drop, base size and whether a laptop fits are the three things people get wrong ordering a
bag online. Send us the measurement and we will say which of these bags takes it.
Where we are
Evergreen Handbags
Evergreens, Shop no. 1, Krishna Niwas, Gopal Krishna Gokhale Marg, opposite Bhawani Jewellers, Thane, Maharashtra 400602, India
studio@evergreenhandbags.shop
Customer service: 10:30 AM – 9:30 PM IST, daily
How we reply
Email reaches the person who packs the orders. We answer within
1 business day during the hours above. There is no call centre and no ticket queue.
What to send so we can answer in one reply
fastest way to get an answer.
within 48 hours of delivery. We settle it in one message.
1-litre bottle, an A4 folder — and we will check it against the bag.
maker, so we will tell you what combination gets you closest.
Tracking links can stall for a day after a weekend — that usually resolves itself.
Return requests need to reach us within 10 days of delivery, and a damage report needs
the photographs within 48 hours.